Frequently Asked Questions

How do I locate my driver, vehicle or pick-up point?

At arrival transfers you can meet after luggage claim door at desk :36 or hotel your driver will be waiting you with a sign displaying your name. If not, after reservation you will receive a transfer voucher, specifying all details with a name and number of our local representative within your selected destination.

You can go to airport Desk: 36 for arrival transfers and Please contact the local number or emergency number as specified on the transfer voucher, our local representative will help you.

Don`t panic. Our transfer specialists follow the online flight schedule 24 hours. If any delay or changes our driver will be there on right time.

You are allowed to bring one suitcase per person. When you want to bring exta luggage free of charge you need to add a note on the special request selection on our booking page. If we re not informed there will be an extra fee charged at arrival.

Last Minute? We like you, please check first our last minute transfers offers if you can not see an avaible transfer for you, no problem create an online transfer request max in 30 minutes we will answer your request.

When you are able to travel without requiring any assistance you can bring a foldable wheelchair. Please add a note on the special request section on our booking page. Or ask for private wheelchair transfers.

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